Techniques for benchmarking pairing strategies in a contact center system | Patent Publication Number 20200296217

US 20200296217 A1
Patent NumberUS 10951767 B2
Application Number16890391
Filled DateJun 2, 2020
Priority DateJan 28, 2008
Publication DateSep 17, 2020
Inventor/ApplicantsZia CHISHTI
Zia Chishti
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