Search

Robert A Rose

Examiner (ID: 9831, Phone: (571)272-4494 , Office: P/3727 )

Most Active Art Unit
3723
Art Unit(s)
3203, 3723, 3727, 2899
Total Applications
3059
Issued Applications
2438
Pending Applications
105
Abandoned Applications
400

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 18822605 [patent_doc_number] => 20230396946 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-12-07 [patent_title] => Method to Expedite Playing of Binaural Sound to a Listener [patent_app_type] => utility [patent_app_number] => 18/234929 [patent_app_country] => US [patent_app_date] => 2023-08-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16583 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18234929 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/234929
Method to Expedite Playing of Binaural Sound to a Listener Aug 16, 2023 Pending
Array ( [id] => 18814085 [patent_doc_number] => 20230388422 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-11-30 [patent_title] => DETERMINATION AND DISPLAY OF ESTIMATED HOLD DURATIONS FOR CALLS [patent_app_type] => utility [patent_app_number] => 18/447162 [patent_app_country] => US [patent_app_date] => 2023-08-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 21121 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 107 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18447162 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/447162
DETERMINATION AND DISPLAY OF ESTIMATED HOLD DURATIONS FOR CALLS Aug 8, 2023 Pending
Array ( [id] => 18758825 [patent_doc_number] => 20230362304 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-11-09 [patent_title] => SYSTEMS AND METHODS FOR PROVIDING HEADSET VOICE CONTROL TO EMPLOYEES IN QUICK-SERVICE RESTAURANTS [patent_app_type] => utility [patent_app_number] => 18/352748 [patent_app_country] => US [patent_app_date] => 2023-07-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9615 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -11 [patent_words_short_claim] => 235 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18352748 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/352748
SYSTEMS AND METHODS FOR PROVIDING HEADSET VOICE CONTROL TO EMPLOYEES IN QUICK-SERVICE RESTAURANTS Jul 13, 2023 Pending
Array ( [id] => 18697715 [patent_doc_number] => 20230328180 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-10-12 [patent_title] => SYSTEMS AND METHODS FOR FACILITATING COMMUNICATION BETWEEN A USER AND A SERVICE PROVIDER [patent_app_type] => utility [patent_app_number] => 18/333735 [patent_app_country] => US [patent_app_date] => 2023-06-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12733 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18333735 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/333735
SYSTEMS AND METHODS FOR FACILITATING COMMUNICATION BETWEEN A USER AND A SERVICE PROVIDER Jun 12, 2023 Pending
Array ( [id] => 18681519 [patent_doc_number] => 20230319188 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-10-05 [patent_title] => MONITORING REPRESENTATIVES IN A CONTACT CENTER ENVIRONMENT [patent_app_type] => utility [patent_app_number] => 18/207086 [patent_app_country] => US [patent_app_date] => 2023-06-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18918 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 86 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18207086 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/207086
MONITORING REPRESENTATIVES IN A CONTACT CENTER ENVIRONMENT Jun 6, 2023 Pending
Array ( [id] => 18654396 [patent_doc_number] => 20230300242 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-21 [patent_title] => RING AND HARDWARE CHARACTERISTIC IDENTIFICATION TECHNIQUES TO IDENTIFY CALL DEVICES [patent_app_type] => utility [patent_app_number] => 18/322056 [patent_app_country] => US [patent_app_date] => 2023-05-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12923 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 109 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18322056 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/322056
RING AND HARDWARE CHARACTERISTIC IDENTIFICATION TECHNIQUES TO IDENTIFY CALL DEVICES May 22, 2023 Pending
Array ( [id] => 18632921 [patent_doc_number] => 20230291838 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-09-14 [patent_title] => METHODS, INTERNET OF THINGS SYSTEMS, AND MEDIA FOR SEAT MANAGEMENT OF SMART GAS CALL CENTER [patent_app_type] => utility [patent_app_number] => 18/321767 [patent_app_country] => US [patent_app_date] => 2023-05-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11731 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18321767 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/321767
METHODS, INTERNET OF THINGS SYSTEMS, AND MEDIA FOR SEAT MANAGEMENT OF SMART GAS CALL CENTER May 21, 2023 Pending
Array ( [id] => 18601194 [patent_doc_number] => 20230275998 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-08-31 [patent_title] => TECHNIQUES FOR SHARING CONTROL OF ASSIGNING TASKS BETWEEN AN EXTERNAL PAIRING SYSTEM AND A TASK ASSIGNMENT SYSTEM WITH AN INTERNAL PAIRING SYSTEM [patent_app_type] => utility [patent_app_number] => 18/143424 [patent_app_country] => US [patent_app_date] => 2023-05-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10211 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 198 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18143424 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/143424
TECHNIQUES FOR SHARING CONTROL OF ASSIGNING TASKS BETWEEN AN EXTERNAL PAIRING SYSTEM AND A TASK ASSIGNMENT SYSTEM WITH AN INTERNAL PAIRING SYSTEM May 3, 2023 Pending
Array ( [id] => 18542020 [patent_doc_number] => 20230247137 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-08-03 [patent_title] => Collaborative Virtual Waiting Room [patent_app_type] => utility [patent_app_number] => 18/179710 [patent_app_country] => US [patent_app_date] => 2023-03-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15809 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 114 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18179710 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/179710
Collaborative virtual waiting room with connection modes Mar 6, 2023 Issued
Array ( [id] => 18474681 [patent_doc_number] => 20230208969 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-06-29 [patent_title] => HANDLING CALLS ON A SHARED SPEECH-ENABLED DEVICE [patent_app_type] => utility [patent_app_number] => 18/115441 [patent_app_country] => US [patent_app_date] => 2023-02-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17776 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 202 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18115441 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/115441
HANDLING CALLS ON A SHARED SPEECH-ENABLED DEVICE Feb 27, 2023 Pending
Array ( [id] => 18601193 [patent_doc_number] => 20230275997 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-08-31 [patent_title] => SYSTEM AND METHOD FOR ENHANCED OUTBOUND CAMPAIGN MANAGEMENT [patent_app_type] => utility [patent_app_number] => 18/173707 [patent_app_country] => US [patent_app_date] => 2023-02-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11861 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 51 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18173707 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/173707
System and method for enhanced outbound campaign management Feb 22, 2023 Issued
Array ( [id] => 18425083 [patent_doc_number] => 20230179548 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-06-08 [patent_title] => NATURAL LANGUAGE PROCESSING FOR INFORMATION EXTRACTION [patent_app_type] => utility [patent_app_number] => 18/104915 [patent_app_country] => US [patent_app_date] => 2023-02-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 19866 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 191 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18104915 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/104915
Natural language processing for information extraction Feb 1, 2023 Issued
Array ( [id] => 18689389 [patent_doc_number] => 11785143 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-10-10 [patent_title] => System and method for secure storage and management of transitory data using a blockchain [patent_app_type] => utility [patent_app_number] => 18/162612 [patent_app_country] => US [patent_app_date] => 2023-01-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 23 [patent_no_of_words] => 23820 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18162612 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/162612
System and method for secure storage and management of transitory data using a blockchain Jan 30, 2023 Issued
Array ( [id] => 18705799 [patent_doc_number] => 11792324 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-10-17 [patent_title] => System and method for hybrid callback management with transparent user authentication [patent_app_type] => utility [patent_app_number] => 18/154814 [patent_app_country] => US [patent_app_date] => 2023-01-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 28 [patent_figures_cnt] => 28 [patent_no_of_words] => 14975 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 168 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18154814 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/154814
System and method for hybrid callback management with transparent user authentication Jan 13, 2023 Issued
Array ( [id] => 18984708 [patent_doc_number] => 11909910 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-02-20 [patent_title] => Routing an inbound call to a virtual meeting [patent_app_type] => utility [patent_app_number] => 18/152789 [patent_app_country] => US [patent_app_date] => 2023-01-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 9784 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 55 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18152789 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/152789
Routing an inbound call to a virtual meeting Jan 10, 2023 Issued
Array ( [id] => 18349539 [patent_doc_number] => 20230137650 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-05-04 [patent_title] => SYSTEM AND METHOD FOR USER, DEVICE, AND TRANSACTION AUTHENTICATION UTILIZING SMART CONTRACTS [patent_app_type] => utility [patent_app_number] => 18/153341 [patent_app_country] => US [patent_app_date] => 2023-01-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 22476 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 122 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18153341 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/153341
System and method for user, device, and transaction authentication utilizing smart contracts Jan 10, 2023 Issued
Array ( [id] => 18489606 [patent_doc_number] => 20230216957 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-07-06 [patent_title] => SYSTEM AND METHOD FOR ENHANCED CALL PROGRESS ANALYSIS UTILIZING DUAL-PRONG ANALYSIS [patent_app_type] => utility [patent_app_number] => 18/147663 [patent_app_country] => US [patent_app_date] => 2022-12-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16962 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 415 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18147663 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/147663
System and method for enhanced call progress assessment and call routing Dec 27, 2022 Issued
Array ( [id] => 18508510 [patent_doc_number] => 11706342 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-07-18 [patent_title] => System and method for hybrid callback management [patent_app_type] => utility [patent_app_number] => 18/076323 [patent_app_country] => US [patent_app_date] => 2022-12-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 26 [patent_figures_cnt] => 26 [patent_no_of_words] => 14364 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18076323 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/076323
System and method for hybrid callback management Dec 5, 2022 Issued
Array ( [id] => 18251314 [patent_doc_number] => 20230078353 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-03-16 [patent_title] => UPFRONT CUSTOMER TIME CONSIDERATION ALONG WITH OPTIMIZED AGENT DESKTOP IN A CONTACT CENTER [patent_app_type] => utility [patent_app_number] => 17/988786 [patent_app_country] => US [patent_app_date] => 2022-11-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8651 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 120 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17988786 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/988786
Upfront customer time consideration along with optimized agent desktop in a contact center Nov 16, 2022 Issued
Array ( [id] => 18858515 [patent_doc_number] => 11856118 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-12-26 [patent_title] => Methods for configuring server communications [patent_app_type] => utility [patent_app_number] => 17/955897 [patent_app_country] => US [patent_app_date] => 2022-09-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 8 [patent_no_of_words] => 6920 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 96 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17955897 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/955897
Methods for configuring server communications Sep 28, 2022 Issued
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