Hi Helpline! We're still investigating the matter. If you'd like more details about our search, I'd happy to explain what happened over email. If you could send me an email at andy@patexia.com, I'd appreciate it. Unfortunately, I haven't received an email from you yet. Thanks for following up with us!

Hi IPR Helpline! Sorry about the wait, but I'm happy to say that the technical issue has been resolved, and you should find your prize amount on your Dashboard. Thanks for bringing this to our attention!